We quality check our products every time they are shipped. But if for any reason there is a problem, or you don't like your item, please let us know and we will exchange the item or give you a refund once received back*.

We use these items in future marketing material but do not re-sell.

*Clearance items and made to order rings are not eligible for an exchange or refund.

To keep the cost of our products down, a standard £1.99 delivery charge will be charged on orders under £25.

For orders over £25, we offer free first class shipping.

Our current deliver time is 2-3 days (note this may be longer when promotions are running)

We display earrings together to reduce packaging, and they are sent out as a large letter so they fit through your letterbox... meaning you don't have to wait around at home for your order!

If gifting to multiple people, please tell us in the special instructions box at the checkout and we will package separately.

You can also choose to have your order sent in jewellery boxes for an additional £1.50 per box, this is to reduce the cost of the jewellery is you are happy for them to be sent in our lovely branded cards.